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PromptWave AI Privacy Policy

Effective Date: 01 June 2023

1. Introduction

Welcome to PromptWave AI. This Privacy Policy governs the types of information we collect when you use our platform, why we collect it, how we use it, and your rights regarding this information. This policy applies to all visitors, users, and others who access or use the service. By using our platform, you accept the terms of this Privacy Policy. If you do not agree with any of the terms in this policy, you should not use our platform. The personal data administrator is "SMART GADGETS" Ltd. UIC 203995866, Sofia, Druzhba, Zelena Polyana Str. No.9, floor 4, studio 2, email info@promptwave.ai /hereinafter referred to as "the Company"/ and is committed to the entire process of protecting personal data and complying with all requirements imposed by the Personal Data Protection Act (PDPA), the acts for its implementation, as well as by REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (General Data Protection Regulation) (GDPR), hereinafter referred to as "the Regulation".

2. Information We Collect

When you interact with our platform, we collect information that can be used to identify you (personal information), as well as other information related to your use of our platform (usage data):

2.1 Personal Information

The data we collect are ordinary personal data provided by you. Providing a username and email address are mandatory requirements in order to use the "PromptWave AI" platform. In case your username is your personal name/names, we process the latter. Optionally, you may provide us with links to your social media and your profiles therein and/or your photos, in which case we also process these personal data. We also store your AI queries that you voluntarily enter into the platform.

2.2 Usage Data

Activities and interactions: We collect information about your activities and interactions on the platform, such as AI queries you open and how you use the site in general. This information is collected to improve our platform.

2.3 Cookies and Similar Technologies

Authentication and analysis cookies: We use cookies and similar technologies for authenticating your account and analyzing how our platform is used. You can manage your cookie settings in your web browser, but please be aware that if you choose to block cookies, you may not be able to use all the features of our platform. Read our cookie policy for more information.

2.3 Cookies and Similar Technologies

Providing personal data from employees and contractors of "SMART GADGETS" Ltd. is a mandatory legal requirement. Providing personal data from other data subjects /persons using the website https://promptwave.ai, contact persons with legal entities, job candidates/ is a requirement of the company. If a data subject does not wish to provide their data, a contract cannot be concluded, nor can a selection be made.

3. Use of Information

We use the information we collect for several purposes:

  • We use your information to enhance the user experience and functionality and quality of our platform. The company uses Google Analytics, which collects data on IP addresses, etc. All data stored by Google Analytics are used for analysis, marketing purposes, and platform optimizations only if the user explicitly allows their data to be used in this way. /See cookie policy/.
  • Providing Analytics: We provide analyses to the owners of prompts to give them information about the effectiveness of their AI queries.
  • Communication: We use your email to send you necessary communication regarding your account or changes in our platform, services, or policies. This communication is facilitated through the service of SendGrid for sending emails. This includes sharing your email address with third parties, specifically with Twilio SendGrid (https://sendgrid.com/ The username is used for the possibility of individualization and identification of each user.

4. Sharing and Disclosure of Information

Access to your data processed by the Company according to this policy is available to the company hosting the "PromptWave AI" platform. No data is provided to entities outside the European Union. In all cases, "SMART GADGETS" Ltd. undertakes such technical and organizational security measures against unauthorized and illegal processing, accidental loss, destruction, or damage of personal data as may be required, considering the state of technical development, common practice, and legal requirements. At the same time, the Company requires from its contractors, to whom it provides personal data in accordance with this policy and applicable legislation, assurance that they comply with the requirements of the Regulation.

5. Data Retention and Deletion

We retain Your information for as long as Your account is active. If You wish to delete or deactivate Your account or have specific data removed or corrected, please contact us at support@promptwave.ai, and we will respond within a reasonable time frame.

6. Security of Information

We take the security of Your personal information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks.

7. User Rights

You have the right to access, correct, update, or request deletion of Your personal information at any time. To make these requests, please contact us at support@promptwave.ai.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make significant changes, we will notify You through the platform or through other means such as email.

9. Data Breach

In the unlikely event of a data breach, we will take reasonable steps to mitigate the breach and we will notify You and relevant authorities if required by law.

10. Processing terms. Rights of personal data subjects

Providing personal data from persons using the website https://promptwave.ai is a requirement of the company. These data are processed for as long as your account on the platform is not deleted. In case you request the deletion of your personal data, which is provided mandatorily as stated above, your account on the platform will be closed along with the deletion of your personal data. "SMART GADGETS" Ltd. does not have a designated Data Protection Officer. You can contact us at e-mail: support@promptwave.ai You have the right to obtain confirmation whether and what personal data of yours is being processed, access to these personal data, and to receive a copy of the information on paper or electronic carrier (depending on the technical capabilities). You have the right to request your personal data to be updated in case of change. Given the purposes of the processing, you have the right to have your incomplete personal data completed, including by adding a statement. You have the right to request "SMART GADGETS" Ltd. to correct without undue delay your inaccurate personal data. You have the right to request the deletion of personal data if the legal basis for their processing has ceased or if the data are no longer necessary for "SMART GADGETS" Ltd. for the establishment, exercise, or defense of legal claims. When there is no regulatory basis for processing personal data, you have the right to request a limitation on the processing of your personal data, as well as the right to object to the processing. You have the right to request the transfer of your personal data to another Administrator. You have the right not to be subject to a decision based solely on automated processing outside the cases where Art. 22 of Regulation (EU) 2016/679 (“GDPR”) permits such; The company does not apply Automated individual decision-making, including profiling within the meaning of Art.22 of the Regulation. You can exercise the rights mentioned in this section by sending your request (as well as the basis for it) to e-mail: support@promptwave.ai, and "SMART GADGETS" Ltd. will ensure the exercise of your rights related to the protection of personal data, within the timeframes and according to the conditions of the Regulation, the Personal Data Protection Act, and the acts for its implementation. Any person whose personal data is processed according to this policy has the right to complain to a supervisory authority /CPDP or the competent Court/ regarding the processing of their personal data..

10. Children's Privacy

Our platform is available for users older than 16 years old. We do not knowingly collect personal data from children under 16 years of age. If we learn that we have collected such data, we will take reasonable steps to delete it.

11. Contact Us

If You have questions, comments, or concerns about this Privacy Policy, or wish to exercise any of Your rights, please contact us at support@promptwave.ai.

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